1 reviews | Active since Nov 2015
***** and rude employees
<p>Last week thursday i went to Mcdonald's in Plattekloof, bought 3 big mac medium meals for my friends. Given that i dont usually buy at mcdonalds, i didnt know how much 1 big mac med meal costs, so i was charged R193.50 for the 3 meals. The following day i decided to call mcdonald's Plattekloof and ask them how much each meal costs, and i was told that i should've been charged R144 and not R193.50. So the lady i was speaking to (Abulele) said if i dont have a receipt they cant help me, but i told her that i have proof of payment and the time the transaction went through. She told me that she will check on the system and call me back. I never recieved her call. So i decided to go to Mcdonalds myself. When i got there, i spoke to the manager, can't remember her name, she gave me such an attitude and made as if i was making up the whole story. The manager told me that she cant help me because they clean their system everyday( i do I.T, data is always there), so they dont have yesterday's transactions (which i still think is a lie). Then i asked her to give me the name of the lady that was at that till last night, she told me "She wont remember you, and there's nothing we can do about it unless you have a receipt". Keep in mind that Mcdonalds doesnt give you a reciept most of the time, so i was basically asked to go look for a receipt that i might have not received and the manager acknowledged that. So i left my details so that she can contact me when she has the person's name. 5mins after i left Mcdonalds i received a call from the manager saying "Oh yeah, the lady who was serving you is in today and she says she remembers you". I went back to Mcdonalds, they came up with a story that still sounds ***** to me. Apparently the lady who was at the till last night saw that they overcharged me and didnt say anything. Her excuse was that she saw it after i left, but the ***** part is that my friend went back inside Mcdonalds after 30mins, but the mcdonald's employee still didnt say anything. So ladies and Gentlemen, if you ever decide to go buy at the Mcdonalds in Plattekloof, dont forget to check your receipt and the amount you get charged, there's alot of dodginess taking place there and alot of rude employees (especially if you're a black customer)</p>
