Dissatisfied with service

I went to McDonald’s this morning to purchase a meal that is not part of the breakfast menu, I proceeded to the til and the lady who helped me said I can’t purchase at the til unless I have cash because they speed point is not working, she further said they can help me with the speed point on the drive way but the manager refused to authorise that even wen I suggested they can use my phone to tap since she said they are not allowed to take customers cards. She couldn’t even come up with a plan to assist me. Talk about businesses that can’t go extra mile for the customer!