Dissatisfactory meal

I was at McDonald's Potchefstroom at 12:48 at the drive thru where I ordered a medium Jalapeno Double meal with coke with ice. I drove back to work and when I got to my desk to my surprise the box of chips was half filled and the coke had no ice.

I could not drive back to the store as my lunch was over and I called and asked to speak to the manager. I explained to her what happened and she said I must bring the meal back so that they can refill the chips and add ice to my coldrink.

I am really not happy with the manner in which this has been handled, had the person who was preparing my order done it properly then I wouldn;t have had to call in and now I am basically left with no lunch to eat as the manager requested I bring this meal backeven though I told her I can't leave work now to bring the meal and she said as soon as I knock off I must bring it.

This is really poor customer service and not a good way to approach customers.