DISSAPOINTED ORDER NUMBER 131 McDonalds Lakeside Benoni 4/2/21

I visited the McDonalds Lakeside in Benoni. I walked into their place as they were not busy and had an extremely disappointing experience, what I ordered and what was given to me after spending over R270 for 3 meals was disgusting. When I got home I opened the packaging to find 2 very dry chicken meals with hardly any sauce and a beef burger meal which was dry and soaked to the bun which was falling apart. The Chips were soaked in oil and old. I contacted the then manager on duty Petunia who apologized and mentioned that she would replace the entire meal. She did not ask me to bring the meal back so I threw it out. I then contacted her again she mentioned that if I and when I do collect she will speak to the mangers on duty and they will replace the meals as long as I had the slip, and, one of these managers would be Lungelo. Well now its not about the replacement of the meals but the attitude of the overall manager of whose name I have forgotten. She did not believe what I had told her when I had called, mentioned that Petunia was on leave and that she would have to contact her and I told her that she should, gave her my number a week ago and I am still awaiting feedback. I will never visit this place again due to the inconsistency of how they treat their customers and the meals which they serve. I will visit Burger King and Wimpy moving forward.