Disregard for customers

<p>I went to McDonald's Woodmead after a night out. We couldn't use the drive thru service because it wasn't working and we had to go inside. We were received by a rude lady who couldn't explain to us that burgers were more expensive if ordered without a meal. Also, we couldn't even get her to tell us which burgers were the spicy options. We were then assisted by the customer behind us, who explained that it's best to order the meal option rather than single burgers. The lady who was supposed to help us decided to burst into laughter and walked away. Eventually a man next to her decided to help us with the order. We then called her back and told her that she needs to be patient with customers. She then commented that she was not phased because she was used to customers like us. I don't eat McDonald's on the regular so I honestly didn't know how a meal is cheaper than just a burger, I guess she assumed that we were drunk and stupid. That's why she walked away from us in laughter, I honestly did not understand what the problem was. I was left feeling stupid by someone who could have assisted me but decided that she did not have time for me because it was 1.45am on the 3rd August. I did not decide that she needs to work at McDonald's or that McDonald's needs to be open at that time therefore, it was unfair for her to take out her frustrations out on us, as customers. </p>