Disgusting service from Mc Donald’s

Mc Donald’s near Saskia Delight in Centurion, just off the R55 has the most disgusting services. I ordered food for my kids at 19:40, needless to say the food has not been delivered by 21:00 and their driver only got to my estate at 21:50. My kids fast asleep after waiting so long for food. I’m disgusted beyond words at the lack or urgency and professionalism.