Disgusting service by manager and staff

McDonald’s Okavango branch - Unfortunately, this branch continues to reflect poorly on the McDonald’s brand as a whole. I have visited McDonald’s outlets across the country, and this is by far the worst experience I have encountered, with consistently disrespectful and arrogant behaviour from both staff and management.

It is unacceptable that such a busy store is operated with this level of unprofessionalism. Despite the branch being only 2km from my home, I will no longer support it. I would rather travel over 15km to another McDonald’s than continue experiencing the same poor service, which has occurred on multiple visits.

What is even more concerning is that, on our very first visit, my 7-year-old child asked, “Why are these people rude?” That alone speaks volumes. It is disappointing that even a child could pick up on the lack of basic courtesy and maturity displayed by the staff.