1 reviews | Active since Nov 2012
Disgusting service and poor management
McDonald's wetton, had definitely lost a family that won't ever support them again. MYself and 3 kids went to McDonald's wetton, got us 4 meals through the drive through.
Paid and waited for our meals, the lady serving us passed on the 4 large cooldrinks only to find out she couldnt reach passing it on. So instead of telling to pull 1 side and she drop it off by me, she decide to force and throw the 4 LARGE cooldrinks at me.
All the cooldrinks over me, hence I was off to a pray meeting so was dressed accordingly. Not just was I completely wet, cooldrinks was all over in my car as she threw it at me. The main electrical widows switch in the door panel covered in cooldrinks, the centre concol flooded, my phone was laying in there soaking wet.
Obviously all the lady could say was SORRY, BUT I WAS FUMING as I was far from home and was running late for our kids school pray meeting.
I asked several time to speak to a manager who didn't Evan bother to come out, a shift manager came to speak to me and was very accommodating, I actually dealt sorry for her as her manager did not take ownership and left me with no apology at all.
I have a voice note where this kind shift manager acknowledge all she saw that could be damaged and she was very compassionate.
We as consumers don't have money growi g on trees and McDonald's to me and my fam is a delicacy.
I will never support them ever again due to poor customer service from the perpetrator and manager of the store,
