Disgusting service and negligence

On Thursday 25 January I bought food at the McDonalds drive through in Halfway Gardens between 7:30 and 8:30 in the morning. As always, the service that was received was so poor that I got out of my car to go and see what the delay was in the store. On my way into the store I slipped and fell in front of the door, as the store had been negligent by not ensuring that a railing was in place here. The security guard witnessed the fall and one customer came out to help me try and get back on my feet. Even when I went into the store there was no manager and the staff was completely disinterested in both the fact that I had fallen very badly and the fact that 6 junior chicken burgers took more than 20 minutes to make. It is infuriating that these employees do not care at all and that the poor services received from the drive through has now become the norm.