Disgusting service

I placed an order using the Uber Eats app. I called 60 minutes later, as the tracking showed that the delivery time was extended by 20 minutes. I called and spoke to Sundi, at your Blue Hills branch. She is so rude and speaks over you. Only once I had spoken to her, I received notification from Uber Eats saying that my order was cancelled. I called your branch again, only for Sundi to tell me that there’s no Uber Eats driver and there’s a problem with the system - why did they not communicate that the system was faulty when I placed the order? Why do you have such a **********ly rude staff member engaging with your Customers on the phone?