1 reviews | Active since Oct 2018
Disgusting customer service.
I complained on multiple occasions about the McDonald’s in Plumstead Gabriel road in Cape Town, South Africa. They have still not contacted me on any of thorax occasions.
This is one instance: I was extremely disgusted and disturbed by the service that I received whilst placing my order. I ordered 5 big tastes for my family and the cashier crew id 46 Vuyokazi G. reacted in such a ugly manner when I told her I wanted to redeem a voucher on with my order, she publicly complained say ooh eh eh etc and showing her disapproval with me. Why are the staff not trained to do these vouchers? The manager Edwina Jacobs who witnessed this and even after I exclaimed to the both of them that what she did was bad service just apologize and did not reprimanded her. I am extremely disappointed and angry that this is the type of service I received and nothing was done about it. This incident occurred at the McDonald’s in Plumstead Gabriel Rd. This is not the first incident I’ve had with this McDonald’s, from cold breakfast to bitter or over milky coffee, it’s absolutely absurd at the quality of our McDonald’s in SA. Is this the type of workers this franchise is employing?
A disgusted customer.
