Disappointed

So disappointed in McDonald's so the store manager called me regarding my complain i am at the store as i am posting the store manager said that i should go the store keep in mind that i am using my own petrol i get to the store being told that the store manager is not available the they will call the manager so i wait finally the lady comes back and says the manager is not available i must tell her what the manager said i tell so she ask me which burger i want i tell a grand chicken special she tells me thats to expensive i must the manager is coming been waiting for 15 min still no manager