1 reviews | Active since Mar 2016
Continued poor service
I have been on a Mac Donald's Irene Mall sabbatical for around a year, due to the infuriating poor service delivery delivered by this franchise. <br> I returned,against better judgement, to not even getting passed a little breakfast order, as the staffer working the counter found it more important to break descriptions of meals with a fat discussion with a co-worker. After enquiring if she was done, we continued, only to be interrupted again for the same reason.<br> I simply wanted to order an oats - which is actually really nice, but couldn't due to rude, unmannered staff. I wish management could learn that these people are the front line of their business, and that they due untold damage to the brand!!!<br> As such, I called the store and spoke to the manager, Colin, who was even less interested... That's now 2 and 0.<br> It is true. You get what you pay for, and I am not paying for that *******!<br> Sadly, the service level is consistent with other branches where I meet a study group.<br> We now meet at a Spur of all places, to study. At least the service is up there, and they are happy to help.<br> In today's competitive world, service will see you through!!! Mac Donald's has a long road ahead.
