Consistent order errors and disrespectful staff at Nkomo village McDonald's

I am writing to express my extreme disappointment with the consistent order errors and the unacceptable behavior of different staff members at Nkomo village McDonald's branch. Over the past week, I have repeatedly experienced incorrect orders, including missing items and incorrect meal combinations. The most recent incident involved the complete absence of a kid's meal that I had specifically ordered. In addition to these errors, a staff member displayed a shocking lack of professionalism and customer service. When I brought the issue to their attention, they dismissively stated that they "don't care" and suggested I report the matter to Hello Peter if I had the "guts." Such behavior is not only unprofessional but also reflects poorly on your company's commitment to customer satisfaction. I urge you to take immediate action to address these issues, including retraining staff on order accuracy and customer service etiquette. I expect a prompt and satisfactory resolution to this matter.