Complaint.

I am writing to express my disappointment with the service I received from the manager (Gladys) on 21/10/2024 at McDonalds Alberton Crossing.

She approached me in a harsh manner , screaming at me infront of everyone…she then proceeded to tell me that I can’t come here everyday to do my school work, mind you I am not the only one coming here everyday and I don’t see why she has a problem because it doesn’t state anywhere that she owns McDonald’s so she has NO right to tell me that I’m not allowed here…. ALSO, it’s not like I don’t spend my money here, as much as I am a student at BOSTON CITY CAMPUS, I spend my money here.

I would appreciate an explanation and a solution to avoid this in the future. AND, I think I deserve an apology regarding this matter.