TM
Thlangelani M

1 reviews | Active since Oct 2018

09 Dec 2024, 17:13

Complaint

I am writing to express my disappointment and concern about the cleanliness and hygiene standards at your restaurant. On the 07/12/2024 , I visited McDonald's Clearwater mall with my and was appalled to see ****roaches crawling on the tables, and floors. The presence of ****roaches in a food establishment is unacceptable and poses serious health risks to customers. As a paying customer, I expect a clean and hygienic environment, especially when it comes to food handling and preparation.

I was looking forward to enjoying a meal at your restaurant, but the presence of ****roaches ruined our dining experience. We were forced to leave the restaurant without finishing our meal, and I would not recommend your establishment to anyone until this issue is addressed. I request that you take immediate action to address this issue, including: 1. Conducting a thorough cleaning and disinfection of the premises. 2. Implementing effective pest control measures to eliminate the ****roach infestation. 3. Providing training to staff on maintaining high standards of cleanliness and hygiene.

I hope that you will take my complaint seriously and take prompt action to address this issue. I would appreciate a response regarding the steps you will take to ensure that your restaurant maintains high standards of cleanliness and hygiene.

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