Clueless staff and a very rude manager

I received a sms from Mcdonalds stating that I have a R100 pamper voucher. I stopped at the mcdonalds and showed the teller the sms who then showed it to two other staff members one being the assistant manager. They then told me to place the order and they will deduct the R100 off the total bill. I then placed my order. when i requested the cashier that I wanted to pay for the meal. they then only realised that the voucher number is not the same format of numbers that mcdonalds uses.

Then they starting telling me about all the ****s that are out there. I told them that may be true but three of them had read my sms and told me to order. so I told them they need to be accountable for the R100. after 45 mins of hassling and waiting around in the shop, i decided to phone the manager myself who was no help either.

I told him what happened and all he could say was sorry, which after an hour of standing around his *********** staff just infuriated me. I then told him that I would report this treatment and bad customer service experience to 702 radio. He then went on to say that I was threatening him and he cut the call on me.

I have all the persons names and would like this matter taken up with the customer care seniors and I would like to get a proper apology.

I was made to feel and was treated like a worthless piece of ***** and what was the most humiliating thing of all my two teenage boys were with me and witnessed how i was treated and made to feel inferior.

I hope to get a positive response.