Client told he may not have jacket on WINTER's DAY

An extreme example of VERY POOR CORPORATE MANNERS DISPLAYED by McDonalds South Africa. My fiance'& I are regular clients of this firm and my fiance'at the time of this complaint was a DAILY CLIENT at McDonalds Wynberg. IN THE MIDDLE OF A CAPE TOWN WINTER, my fiance' was ********ly confronted in this store about his wearing of a jacket. A female cleaner PURSUED HIM INTO THE TOILET to ****** him there. We complained, and a floor supervisor promised a full letter of apology and food voucher to address this shocking experience, and to apologise. My fiance' duly returned to the store, as asked to do, and was AGAIN abused by the same manager who had previously sided with a cleaner to terrorise a paying customer. No letter of apology was forthcoming, as was promised. I since then submitted THREE local online complaint forms, and one complaint form on the international site via a family USA address, AND I sent an email on 09 Feb 15 to the OFFICIAL client care email [Email Removed] AND I delivered a copy of this email to a neutral branch (Plumstead RSA) an asked for it to be forwarded Area Manager, which they promised to do. THE FIRM HAS IGNORED ALL THIS> McDonalds SA does not CARE