Client must just accept to loose money

<p>Yesterday 13.06.2016 I went to McDonald's in Bruma. I ordered a Big Mac meal which comes with a drink. I was told that the soda fountain was not working. I then asked could I then have a milkshake instead and was told I could but I must pay extra for it. So my next question was if i did not take a cooldrink at all would I be refunded the part that "covers" the cooldrink in the meal structure. I was told "no". I would just have to accept this. I spoke friendly and firmly and tried to explain that this was not fair and not my problem. The client cannot be expected to pay the full price but walk away with only two thirds of the meal (chips, burger, but NO cooldrink). Other clients around me also started complaining and walked out or paid the extra money or walked away with no drink. It would not be an issue if the establishment dealt with it fairly, but their assumption that we should just accept this is was annoyed me.</p>