Chatterton McDonalds disgusting behavior

I went through Tp McDonald's this evening amd glt to the drive thru I ordered and redeemed some coupon codes the lady on the micro phone said just scan the coupons I did so. Thereafter I asked her to repeat my order as I knew by the total it was incorrect I ordered 4 big macs of which 2 was free as I redeemed points for it.

I asked why was it not ordered she said the limit is 2 yet I scanned off everything and kept asking if it's gone through she agreed I requested a manager and tiny surprise sje was absolutely rude, arrogant and unprofessional to be running such a high end McDonalds branch. After querying and paying for the order which was incomplete she walks away saying **** off.

I go to thr collection window and now do not want the order due to her disgusting behavior as a manger she did not even correct the cashier in any way or be apologetic for the behavior she was adament that's she the manager and she does not give a ****.

I then requested a refund and she says no I can not get 1 I mist bring bank statements and then only would I get it I further told her it's an inconvenience and the reason I don't want this food is because of her pathetic behavior as a customer it's priority to ensure customers are happy as a manager you take the wrap for the staffs wring doing and apology not shield them.

I've made her write on my receipt her name and sign and also state order not collected.

This is disgusting behavior from staff and the manager we told to n ake use of the app but it's always bull**** happening with the staff Resolve this McDonalds it can not go on. Train and reach your staff before employing them.