CAS-47064-J5K3G4
CAS-47064-J5K3G4 is not resolved as per your sms message 08 January 2018 at 08:23AM
You staff should all just be fired for lack of customer experience!! Why ask for time, contact number and email address, when I could've been contacted via email???
28 December 2017 My original complaint related to, I was served a dry spicy cajun due to lack of sauce when I specified no garnish and then reworded to salads Subsequently discovered my cheese slice was also missing.
05 January 2018 Visit same order this time round specifying no salads, I want the sauce, your speedpoint chip reader is faulty as my FNB Premier Banking cheque card declined twice and used my Standard Bank Titanium cheque card when inserted prompted me to swipe and confirm purchase amount without a pin entered the transaction was approved.
I advised you staff of the issue with chip reader to which no response was received , nor the manager informed of this issue, just the stare of death like the customer doesn't have money to pay for R39.90 order!!
