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Ipfi T

1 reviews | Active since Feb 2021

07 Aug 2023, 18:23

BAD TREATMENT FROM MANAGER-DEFERMATION OF CHARACTER

I went to McDonald's in Cradlestone Mall on the 7th of September 2023 around 1pm to meet a business partner. The manager (Lady) at the store approached me while standing waiting for my business partner to approcah for a business meeting. She suspected that I am ******** probably there for ******** activities and according to her, there was theft that took place in the mall in the previous weeks hence she reacted that way towards me. I went to the security personnel at the mall to confirm if indeed that was theft that took place since she's been vigilant towards customers. The traffic or control confirmed that there was no theft that took place at the Mall. I have never been this offended and mistreated as a customer. I am regular customer at the store and usually go there with my son after school to get him lunch.

She advised that this is a McDonald's new police, that people must be investigated if they remain seated in the store if they didn't buy any item.

Her behavior was unacceptable, and she treated me like some sort of a ********. No apology whatsoever even after explaining the reason why I was standing by the store.

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