BAD, TERRIBLE, POOR, DISGUSTING SERVICE

Good Day

I hope you are well.

I'm not well at all, I'm totally disappointed and disgusted by the service my family and I received at MacDonalds Lyndhurst..

We were assisted by a lady by the name of Zama who has an attitude and no customer service at all.

Let me give you a few of the things we got to experience from Zama yesterday: * Talking to us as though she's forced to * Giving us sighs when we ask her about meals/ offers * Rolling her eyes when we asked her to change a meal she had captured * Being impatient with us as well as give us the "uninterested" look.

I have not listed everything... The above are just a few of the things we got to experience, won't be listing everything.

We sat and had our meal at McDonald's, whilst eating, I then asked some lady working there to get a manager to come talk to us as we feel we were not treated with respoct as customers. About 20 minutes later, the lady came to check if the manager came as she explained our situation to her but the manager never came..

I'm starting to question McDonald's customer service, if we getting such service from Zama and the manager herself cannot come address the matter with us - means bad service is something that's being encouraged..

I deal with customers as well in my line of work and know exactly how I should be treated as a customer, what happened yesterday was unacceptable. Especially from someone who is viewed as the face of McDonald's.

I'm really disappointed at how we were treated yesterday.

Writing complaints is not something I do, but when I do... You must know that it was really bad..

They don't even deserve the 1 star I've rated.

From: A disappointed customer