Bad Service i received

Goodday I am writing this email to report my dissatisfaction about the service i received last night at Mac Donalds Protea Glen Mall,i visited the drive through and when placing the oder on the drive through speaker the cashier was rude and didnt want to assist us when placing our order and when i asked if i could give me my M number from the MacD app he refused and insisted that i come to the window were i was going to Pay for the Order,i then proceeded to the next window when i was reading it out to him he rudely told me to give him the phone so he can see for himself. I asked him why since i normally read it out and other cashiers dont have a problem,he then said he is not other cashiers,i should give him the phone or he is not going to do it.my concern was its late at night and if someone grabs my phone over the window and run,who is going to replace my phone and he didnt care and when i said i was going to report him,he said he didn't care and i can report him nothing is going to happen,i requested the Store Manager and explained my complain and the Manager didn't even seem to care either. Cashiers name is Litha and the Manager on duty was Amanda or Ayanda

So disappointed my so much arrogance and rudeness from Mac Donald Protea Glen Staff,i am one of Mac donalds regular customer because my kids love Mac D its mostly the only place they wanna go or choose to buy if we are buying Takeaways Incident date : 14 September 2025 Time : between19h50 and 20h10 Place : Drive through