AM
Avryl M

1 reviews | Active since Sept 2017

08 Apr 2019, 14:07

BAD SERVICE FROM MCDONALD'S STAFF AND THEIR CUSTOMER SERVICE I GET IGNORED WHEN I TURN TO THEM TOO, FOR MY BAD EXPERIENCE, ONR VERY UNHAPPY CUSTOMER!

@McDonalds_SA I am SO DISAPPOINTED AND DISGUSTED WITH THE TERRIBLE SERVICE, THAT I HAVE RECEIVED FROM THE MCDONALD'S IN #Melville then waiting for someone to serve us for close to 10min, the staff is looking at people and not serving, the cashier Mbatho, had attitude, got the order wrong and still had an attitude, the next lady proceeded to shout at me and ask what did we order because the lady punched that order in, The service putret and McDonald's supposed to be such a convenient and enjoyable experience, what a load of **** that is! Never again, am I purchasing anything from McDonald's, because instead of making me feel great, I leave their with incorrect orders and a very very ****TY experience!

This was my tweet to the McDonald's on Twitter to their customer service team, they rep**** to me later two days later with this response: Hi Avryl, Apologies for the delayed response. Please send us your cell number and email address. Please also let us know which restaurant it was and when you were there so we can look into it? Kind regards, The McDonald’s Social Team

I then proceeded to reply and give them the necessary information last week Wednesday, I AM STILL WAITING FOR THEM TO REPLY TO ME, THIS IS ABSOLUTELY DISGUSTING WHY ASK FOR MY DETAILS IF YOU THE MATTER IS NOT GOING TO BE RECTIFIED, TILL THIS DAY I AM WAITING FOR A RESPONSE FROM THEM , ABSOLUTELY DISGUSTING and really disappointing, McDonald's service at the restaurant sucks and now when you do complain, their customer service and social media team also Sucks at their job, so PATHETIC!!!

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