BAD SERVICE, FOOD LATE AND CHARGED FOR BUT NOT RECEIVED

<p>We as a company made use of the MCdonalds Online Delivery Services.</p> <p> </p> <p>Firstly we ordered our food at 12:00 yesterday afternoon (28/12/2016) after they confirmed delivery will be between 12:30 and 12:45, at 13:10 i phoned asking where it was and i was told it was on its way....</p> <p>The food eventually arrived at 13:30.....cold and only to realise that we ordered a tall chocolate Frappe, charged for and it was not delivered.... by this time i kept the driver here and contacted the store where the manager was rude. He took his time to get back to me, i then decided to only pay for what i received and sent the driver off.But i still feel that this is bad service and the way it was handeled was not very proffessionaly. I do hope that all the clients are checking their slips.</p>