Bad service

Mcdonald's Pelican Park never seems to amaze me!!! If there food is not bad... Then it's bad service with attitude!!! I have little kids but they enjoy a big burger meals. We ordered a Big Mac and Qtr pounder with cheese regular meals. O Wow McDonald's is out of soda! They do not replace it with anything but charge full price!!! My hubby went and is not one to complain but this is just ridiculous. They take your slip at the window so that you cannot call back and query!!! Very dissapointed customer! The reason why I keep going back here is because they are just a stone throw away from where I live. Please do something about this! I await a response