Bad service at McDonald's Pietermaritzburg Church Street

What a bad experience we had at McDonald's today, besides the time we had to wait for our food, when the waitress brought our food to the table, she did not greet us and apologized for taking so long, she didn't even look at us, she looked the other way while placing the tray on the table and went away. When we asked her if she went to a restaurant and was treated the same way that she did would she be happy? She said she wouldn't mind because she is also a busy person and she is a carefree person, she rushes through work and does not care about anything else, which sounded very rude. If this is the kind of service we are going to get at McDonald's Pietermaritzburg Church street, we will assume that McDonald's has decided to train their stuff like this. The lady had very bad customer service.