MM
Mevashan M

1 reviews | Active since Mar 2018

11 Nov 2019, 10:52

BAD SERVICE AND THE ATTITUTE TO MATCH

Well a new McDonalds has opened up at the chatsworth centre once again.on the second day of business there were no buns so customers were sent away.On Friday 8/11/2019 I went there with the entire family ,tried to place my order but the lady could not understand me because I asked for corn with my meal and she said cone,eventually explained her what corn is and again for a store that just opened they were out of stock.the cashiers was absolutely rude and there were many other customers not having joy with her .she jus said eish chatsworth as if she and Indians dont get along.our meals took forever to come and so many customers were there complaining about raw food and incorrect orders.we waited over and hour 45mins for our food which was the worst McDonalds even.the manager that I spoke to was SFISO and he told me that the cashier name is NKOLEKO .the both did not seem very customer friendly or interested about our complaints and dealing with customer service and satisfaction.for a newly opened store the service and staff have a dont care attitude which needs to be resolved or else McDonalds wont last there very long and will lose many customers to rival fast food outlets in the centre.please advise urgently regarding this matter because I dont think we should be treated differently just because this is a chatsworth McDonalds and not umhlanga or some elite area.the meals were not even up to standard.if this continues or nothing is done I will be taking this matter up to social media or even!!!

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