Bad service

Hello Peter. On Sunday, the 27th of September 2020, I bought a large fold over meal with the preference of a Fanta Orange soda drink with no ice. Upon receiving the order, I found out that my soda did not taste as a Fanta Orange that I ordered, instead it was light in colour and did not taste sweet as it would normally do. I requested some help from a lady who screened me and who took the temperature upon my arrival as a regulation for Covid-19. She told me she would be attending to me as soon as possible, while I watched her disappear to the kitchen, where they normally use to prepare the food. To my shock and surprise, the staff was nowhere to be found and approximately 10 minutes went by as I anxiously waited to be attended to. Eventually, I made my way to their kitchen with my soda and I explained my situation. The other lady ordered her colleague to pour the soda from my cup and fill it up again, but this time pouring the Fanta Orange. She explained further by saying that the drink was too light in colour and that they have mistakenly poured soda water in my cup. There was no apology from their side and they acted as if it was perfectly normal for them to have done what they did...