Bad service

Food ordered and delivered by Uber eats, unfortunately food was short and money was debited when I realized I phoned the shop quicy McDonald's in Sam Ntuli I spoke to Mthokozisi the shift manager dated 17th Jan 2025, one he does not u derstand English, 2.he is very very slowly and he promised to contact me but nothing happened I. Phoned back. But their number is always off, very bad service I think new manager is needed and someone who understands the urgency I slept withouteatj g as my food was not delivered and no. Phone call from Mthokozisi can we rather get a refund or get someone who knows what he is doing in Sam Ntuli McDonald's, that guy knows nothing please urgently assist