Bad SERVICE

Mac Donald's Delft mall has the worst service ever. I ordered a medium fries and hazelnut ice latte. Not only did I wait 40 mins for my food but also got the wrong order. The lady working the till turned me away because she refused to speak English. I explained I ordered a hazelnut ice latte and this thing came with cream on top. When I explained instead of correcting the order they **** and said this is the new way of making it when I asked since when because I order myself everyday the same beverage by Mac Donald's they said since last week. I questioned them as to why doesn't their images portray this then nobody responded to me. So it's either false advertising on McDonald's behalf or their staff lies. If I had known that this comes with cream on top I wasn't going to order it