Bad service

Apaulling service pietermaritzburg burger Street and scottsville... Totally disappointed ... Made to wait in along drive through line only to be told at a window that they don't have stock,,, for a good customer that I am I opted out to move to a new branch in Scottsville,, They served me fold over full of non fresh lettuce and no sauce... When I enquired about this they told me it is standard procedure,,, 👎👎👎👎👎👎APAULING service