Bad service

On the 8th of june i went to edenvale van riebeeck i odered the chips with nuggets and bbq beef double medium meal when i got home home my nuggets where not in the packet my order number was 172 i laid a complaint on their app no one has responded McDonald's edenvale service is really bad last time i called their head office regarding an overcharged breakfast meal instead the lady said i should read the menu clearly next time i go there cause it close to my house but honestly i have had enough if thet not giving wrong orders or overcharging customers they are short staffed