EM
Ellen M

1 reviews | Active since Jun 2017

26 Jan 2018, 15:19

BAD SERVICE

I PLACED MY ORDER AROUND 1PM, AND I LEFT MY DESK FOR ABOUT 5 MINUTES MAX, I COME BACK I SEE 4 MISSED CALLS, I RETURN THEM AS I AM EXPECTING 3 CUPS OF MC FLURRY. JUST WHEN I SAID ;HI I GOT A MISSED CALL FROM THIS NUMBER' THE GENTELMAN STARTS SHOUTING TELLING ME THAT HE HAS BEEN WAITING FOR 15MINUTES AND HAS LEFT. I RESPONDED BY SAYING M LOOKING AT MY PHONE AND THE MISSED CALL WAS 3 MINUTES AGO. HE THEN SAID HIS COMING BACK, I SHOULD COME DOWN WHICH I DID.

I CALLED HIM AGAIN AND SAID HIS BY KATHRINE STR SO I WENT OUT, I WAS UPSET VERY UPSET I ASKED HIM IF HE CALLED THAT CUSTOMER SERVICE AS I WAS SHOWING HIM, THE MISSED CALL WHICH WAS STILL NOT 15 MINUTES AGO, HE SAID I SHOULDNT SPEAK TO HIM LIKE MY CHILD. HIS NAME IS MICHAEL, HE DIDNT EVEN GIVE ME CHANCE TO SHOW HIM THAT WAS HE WAS SAYING WAS NOT TRUE AND STARTED SAYING 'YA YOU CAN CALL THE OFFICE'.

WOW, so clearly these delivery guys don't even care about the service they render or perhaps they choose who the respect. I'm not just upset but disappointed that my fellow brother is not honoring hid duty...NOW am not having ICE CREAM but WATER CREAM-that has melted.

Michael, think about the reason why you are working.

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