Bad Service

This might be something pretty stupid to complain about but I feel that this should be noted by McDonald's head office. For the last 5 times in a row we have experienced ridiculous service from McDonald's Kolonnade Centre. We are quite huge fans of McDonald's ice cream. Not only does it taste good but it is the best. Quite a number of times now, the machines have been or out of order, or broken or not working properly. They can't tell you this when you order, after standing in the cue for ages, they would tell you at the pay window. Can't they put up a sign or at least tell you when you want to order. Another thing is the slow service, waiting 15 minutes for 5 junior cheese burgers is crazy and then lastly the beggars in the drive through cue. This puts McDonald's in a bad light. We have told the managers about this but nothing is ever done. After being a McDonald's client for YEARS I'm sorry to say that I will be taking my love for ice cream somewhere else