Bad Service

Bad service at Mc Donald Tsakane mall. First bought food on the 19th December 2022 and we all had running stomach, went back on the 23rd just before 8PM and was told they have closed and only do drive thru. Then went for the drive thru which took an hour to get the food. When you ask the staff what is the delay they don't know, they are not friendly all of them and they have no clue what they doing and how the business operates. This is a franchise yet the employees don't know that they should be following Mcdonald rules.