Bad food

I ordered some burgers on Ubereats just and the other was on promotion. My order was so not good especially the Chicken Burger the fillet was dry less sauce in it the lettuce so not fresh. This is not the 1st time it has happened. They take too long to prepare your food whilst it's not even fresh. I asked for some ketchup but there was nothing in the bag.I regret placing an order at McDonald's Krugersdorp.