Bad Drive Thru Customer Service

Black, bald South African, dominantly Setswana speaking Male manager at 12h20 01/10/2022 at Diepkloof Square McDonald's Drive Thru. The so-called manager on duty who refused to give me his name as he did not have a name badge on. Refused to take my complaint with regards to McDonald's cellphone app was offline at their outlet and I had already wanted to redeem a deal. He was rude, obnoxious, arrogant and not willing to compromise than alternative due to system failure. I asked him more than once for his name and he still refused.

It's worse enough that you're in soweto trying to get a meal at night from work but to be disrespected by a personnel of management is down right disgusting.

He'll remember me very well as I almost caused a seen due to his rude behavior and delayed the drive thru. The plea for good service, day or night better get sorted out at this outlet as it is obviusly well known the next drive thru is in South Gate, 8KM's away which is far. I request an apology from the rude manager himself.

The McDonald's App Contact Us page has an "OH Snap! Sorry the page you requested cannot be found"

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