Bad delivery sservice

Hi my name is Rhona. I ordered 2 meals at McDonald at 14:20pm, 2016-01-26 with new McDonald order service call centre line ***.<br> <br> I made a follow up to cancel the order due to time I have waited for the meal, I was told that the delivery guy is getting lost at my address at 15:55PM.I was told the meal will take 20mins but it turned out more than 1 and half hour to deliver meal from Ghandi square where I can just walk 10mins.<br> <br> I will rather walk in future than use the service so I'm going home now and rather eat super with family than pay for bad service and eat food at this time because I am knocking off in 15mins time and my colleague is going home 16:30.<br> <br> I have requested Suzzy to tell the delivery guy that we're cancelling the order and the poor guy came inside the office so McDonald manager can make a plan for paying the bill and for transportation of R15.If they delivery guys are not available the least that can be done is to notify the customer so customer can decide to wait for 2hrs for the meal or make alternative ways.<br> <br> I am so disappointed since it was the 1st time using these delivery service and I WON'T USE IT EVER AGAIN.