Bad Customer Service Experience

On 29/03/2016- My friend and I purchased Lunch at McDonalds via the Drive through.<br> I ordered sprite to go with my meal, we drove back to work -10KM away only to discover that instead of the SPRITE that I ordered I was given water- tasted slightly like soda water.. Thank God I still had the receipt, I called them on *** and the lady said there is something wrong with the pipes... 1.NOBODY OFFERED TO BRING ME ANOTHER DRINK!!! I couldn't possibly go back in my 30min lunch time.<br> <br> I went back after work, to lay the same complain....drive through lady seemed confused, she did not ask for my receipt.. she did not APOLOGISE.<br> she merely filled the cup with SPRITE and ICE... I never said I wanted ICE, of course no one asked! I am disappointed that I am forced to spend my time, my petrol and my energy running after what I paid for only to be treated like I am petty. Surely a paying customer deserves a bit more empathy. and for someone just to say SORRY for inconveniencing you dear customer!