Bad customer service

No contact was made with me as I have received no missed calls. Sent the email below and still no response!

Good day Marilyn,

Thank you for taking the time to Contact McDonald’s Customer Care.

We have attempted to reach you on the contact numbers provided ***) however we are unable to contact you to discuss your interaction regarding (CAS-155125-J7M8H2).

Please would you confirm an alternate contact number so that we are able to address your case.

Please be advised that your case will be formally closed and will be reactivated as soon as you respond with alternative contact details.

We look forward to your feedback at your earliest convenience.

Kind Regards

Chuma Fikeni

Customer Care Agent

https://crmportal.mcdonalds.co.za/Feedback

Customer Care operating hours: Monday-Friday 08:00 AM - 17:00 PM

24 Jul 2023, 06:49 (3 days ago) to ZA

I have not received any calls from you. Call again on *** today.