1 reviews | Active since Aug 2017
Bad Customer Service
Last night at 20:50 i went to the drive through at Mc Donalds Vangate Mall where i purchased a Family sharebox meal at their drive thru. The cashier, Nomfezeko Mkoke, told me the amount R150 was due and i handed her a R200. She asked if i have a R5 so that she can give me a R50 change instead of R45 that was due to me. I told her that i do not have a R5 coin on me and she rep**** well i dont have change i polity told her thats not my problem she had the nerve to tell me well its not her problem she asked me for a R155 not a R200. I was totally shocked that she had the nerve to tell me that. As a customer that is not acceptable to receive such a comment especially working in for a Bank which is client centric - i then called her manager who just apologized not even sincerely and left her without taking concequences or actions to her immediately. For Auram Pty LTD to treat customers with such service is unacceptable i demand answers and actions to this nasty experience i had to endure.
