BAD CUSTOMER EXPERIENCE

When went to purchase meals at Mcdonalds on the 11/11/2015 ,we payed for our meals and collected our coupons and our friends needed to be back at work so they gave us their coupons thinking we could collect their meals and get back to work. When we get to the drive thru window to collect the meals the manager comes there at screams in opur faces 'THERE IS ONLY 3 PEOPLE IN THE VECHILE HOW WHERE IS THE OTHER THREE'we explained and said that we work in a call centre and they needed to be at work she still carried on and gave her attitude towards us with a don't care.<br> I don't understand how can they employee people to be managers with such bad attitude.<br> I come from a call centre where we have give good customer experience and that is SALES THROUGH SERVICE.<br> THE management needs to train their employees properply and teach them hoe to provide good customer experience as well .<br> it was a huge disappointment to us and the experirnce we had.<br> This is going to go further