LM
Lindiwe M

1 reviews | Active since Aug 2019

21 Apr 2023, 09:25

Bad Bad Bad service @ MacD braam Fisher str, randburg

I was at macdonald braam fisher street in Randburg today at 07h50, went to the drive through but after waiting for 5-7 minutes without the line moving i decided to go inside because usually when i do that with other MacDs, it can be quicker. Going inside was the worst experience ever, i but macD at least 3 times a week cos my 5 years old love his happy mean and the service is always amazing but at this particular franchise it is the worst worst worst.

I could not order via self service as nuggets for the happy mean appeared to be sold out so went to the till. there was a lady in front of me and after they assisted her the guy when to prepare the meals leaving me and the lady behind me waiting to be assisted. I waited for at least 10 minutes before getting assisted by a lady who was busy running around looking very disorganized, fyi, the whole staff looked very disorganized. After that i waited for a very long time again to get my order. when it finally came, i was already super late for work and just took it and left. My egg ****in was the worst i have ever had, it did not have cheese nor a source. I did not get sugar for my cappuccino.

like i said i buy MacD meals every single week and have never experienced such. The management at Braam Fisher str Randburg is the worst let alone the employees. some serious work ethics needs to happen in that place because from what i heard from one of the customers, that is an everyday thing.

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