NB
Narina B

1 reviews | Active since Jul 2011

16 Mar 2016, 11:25

Bad Attitude! Bad Service!

We bought McDonald's on Saturday 12 March 2016 at 12:15.<br> <br> Jennifer is the name on the receipt. She did not wear a name tag.<br> <br> This lady is unable to greet, smile or even pack the order properly.<br> <br> I walked in with a smile. Greeted her and asked her how she is. Her reply with a BIG effort was \good\".<br> <br> So I said \"thank you for asking, I am also well\"<br> <br> She started packing my order. <br> <br> Realising that the nuggets were not enough. She left it just there on the counter without asking anyone cooking the food for more. There it was standing to get cold. <br> <br> Eventually the gentlemen cooking the nuggets asked her what is the story with the box standing aside and he ended up putting it back in the drawer to warm it up again.....rewarmed nuggets is not nice.<br> <br> When we ended up receiving the food, left the parking area already, we had to turn back. On the slip it says that we had to receive 5 x ketchups. We did not get any. Had to turn back to ask for it with a bad attitude AGAIN she helped me which seemed to be very hard work.<br> <br> If it is the 999th customer for the day where you are required to greet, smile and satisfy the customer, but you don't like customers rather not work behind a counter."

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