Avoid making payment online at McDonald's rather go direct.

I placed an order online at McDonald's restaurant in Ermelo, my account was debited but the order was not received or rather there was no confirmation. I phoned customer care and they asked for my bank statement and I sent it to them. They told me it going to take seven days to process the refund and that was on the 6th of September, today is the 19th and I haven't received my refund. The branch itself have no respect for their customers, they don't even bother to call or responding to my emails. McDonald's is aware of this payment glitch. They changed they payment system and they don't bother doing refunds. Avaoid placing an order online if you don't want to be ****med by McDonald's. I will never buy from McDonald's again.