Attitude

Hi went to the branch McDonald's Middelburg Mall time 08:13 date 12/09/26 to get a small filter coffee which I normally get for R15, a regular crew person whom I normally get by the front counter checked and told me the coffee is on outage, I asked what was it that they did not have, I then asked for a manager, who came up to the drawer, didn't greet me firstly and ask what the problem was, mind you u ended up buying a tall filter coffee for R32. 90 which is not a problem, I asked the manager why was the coffee on outage, he explained the reasons why only to tell me it is not on outage but the coffee is not on the system anymore, OK all done with the small coffee that they no longer have right, now I bought my tall coffee and I need sugar for my coffee, I ask the crew person for sugar which In total gave me 4 sachet, I then ask for 1 more, the manager then told me about McDonald's condiment policy which I don't get or know , why would McDonald's sell coffee only to restrict the amount of sugar given to a customer, honestly doesn't make sense, he told me about the count of the sugar which doesn't concern me honestly, not even a ' sorry sir we can't give you more sugar because we have a condiment policy that states so and so' after all that he arrogantly told me to report him, he said his name was Sbusiso an he is the manager, all that flex for just one sachet of sugar, so disappointed on how he addressed the situation and I ask that he be given feedback and on how to talk to paying customers with respect, he must not flex him being a manager if he can't manage, clearly he couldn't manage the situation at hand, the only reason am actually complain is that he believes he can mistreat customer because he is the manager