****** at McDonald till point while attended be cashier

On the 15 November 2023 I was ****** at the McDonald’s jean crossing store at around 19:45 while being attended by a cashier at the til, I have opened a case at the South African police service: 2023-11-16 at LYTTELTON Station. ref nr CAS 319/11/2023.

It just so disappointed and shocked that McDonald’s store and management had and still has not intentions of even reporting the incident mean, next day shift manager was not informed of the incident and only starting filling à incident reports 2 days later this is after I been going there wanting feedback. I have been request for the store insurance details, from the management and customer service and have called head offices, all my call just get transferred to the next department or agent with no assist.

It’s been 6 day later I never receive an apology nor no one at the store checked if I was ok, any injuries….. guess profit comes before customers…….. a few minutes ago a get a call and followed by an email stating that "without prejudice to liability" ............. Mcdonald is well not be accountable for what happen...... that it. was rodded at your till point while being served.......