McDonald's Beacon Isle, Florida Park
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
McDonald's Beacon Isle, Florida Park
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Oct '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMP
Malcolm P
1 reviews | Active since May 2014
8 Jul 2026, 21:13
Poor service
Really dissapointed buying from McDonald's Beacon Isle today my Son nagged that we buy McDonald's and he was looking forward to getting the collectable world cup cups i ordered X2 meals that will come with the cups the lady i ordered from did not inform me of this. When I got to the collection window I was told that I must go online if I wanted the collectable cups I get home I tried to follow the instructions to claim the price just to see the slip I recieved is faded out unable to scan the bar code or even type in the physical code cause its not entirely visible.. How can we participate in competition or even excite kids when you deal with frustrations at McDonald's what is advertised on tv and on socials vs what happens at that store is night and day My order was also messed up incorrectly billed wrong drinks.. the staff is not friendly they try and further frustrate you or laugh... its my 2nd encounter with this McDonald's store and always avoid them but was my only stop for convenience as my son wanted this meal to collect the cups but ag but remembered why I avoid this store... worst part is Customer service never gets taken seriously only collecting cash for incorrect meals but more importantly don't run competitions and share pamphlets when you cannot print proper receipts for customers to participate.. when you go to the store or try and explain the staff laugh or they call the next person to listen but no resolution Worst place ever
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Malcolm P
1 reviews | Active since May 2014
8 Jul 2026, 21:13
Poor service
Really dissapointed buying from McDonald's Beacon Isle today my Son nagged that we buy McDonald's and he was looking forward to getting the collectable world cup cups i ordered X2 meals that will come with the cups the lady i ordered from did not inform me of this. When I got to the collection window I was told that I must go online if I wanted the collectable cups I get home I tried to follow the instructions to claim the price just to see the slip I recieved is faded out unable to scan the bar code or even type in the physical code cause its not entirely visible.. How can we participate in competition or even excite kids when you deal with frustrations at McDonald's what is advertised on tv and on socials vs what happens at that store is night and day My order was also messed up incorrectly billed wrong drinks.. the staff is not friendly they try and further frustrate you or laugh... its my 2nd encounter with this McDonald's store and always avoid them but was my only stop for convenience as my son wanted this meal to collect the cups but ag but remembered why I avoid this store... worst part is Customer service never gets taken seriously only collecting cash for incorrect meals but more importantly don't run competitions and share pamphlets when you cannot print proper receipts for customers to participate.. when you go to the store or try and explain the staff laugh or they call the next person to listen but no resolution Worst place ever
0
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Fiyaad F
1 reviews | Active since Jun 2016
1 Dec 2025, 20:55
****ty server at Beacon Isle
We ordered and paid for 5 Big Mac meals and 1 Grand Chicken Special meal. Got home and only had 4 Big Mac meals and 1 disgusting Grand Chicken Spicy meal. The drive-thru staff clearly cannot count or read the correct orders and just give you anything to get you out the queue. Not to mention the ****ty attitude of the server
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Fiyaad F
1 reviews | Active since Jun 2016
1 Dec 2025, 20:55
****ty server at Beacon Isle
We ordered and paid for 5 Big Mac meals and 1 Grand Chicken Special meal. Got home and only had 4 Big Mac meals and 1 disgusting Grand Chicken Spicy meal. The drive-thru staff clearly cannot count or read the correct orders and just give you anything to get you out the queue. Not to mention the ****ty attitude of the server
0
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Malcolm P
1 reviews | Active since May 2014
4 Oct 2025, 19:58
*********** McDonald's Florida Beacon Isle
Worst McDonald's in the Westrand, they operate as a cartel no consequence for any of the wrong doing as a customer you left frustrated and irratated in the drive thru they got my order wrong and didn't pack in items to rectify my mistake they offered me 4 nuggets and a kiddies juice for items not packed in and messing up a order from a regular to a large !!! I went to the store they laughed and were disoriented and were not willing to assist or rectify my mistake instead made me made and said they must call a manager but they where managers on duty ! Still have my slip for this mistake Today 04/10/2025 !! I order on Mr Delivery to the value of R563 and they pack the wrong order for the delivery guy they gave him 2 big mac meals he himself is confused and just said Florida McDonald's gave him the wrong order and asked me what must he do as if I must accept 2 big Mac's and I ordered food for a family of 5 !!! Geez McDonald's gets away with ****** poor service weak management i been done in 3 times and nothing ever happens no calls from management they take ur money mess up the order don't deliver the food give wrong orders and they jusy keep laughing all the way to the bank while a customer is left frustrated! McDonald's please train ur McDonald's staff especially your management team at Florida McDonald's they laugh and make you seem petty when you frustrated due to their staff mistakes when you get there the staff speak in vanac and say you taking chances I left there once so humiliated when they laughed and said they will give me a kiddies juice and 6 nuggets for the mistake but I had enough of this bully tactics this Florida McDonald's is *********** and always mess up an order you don't even want to deal with management they have no sympathy for ur frustration about their mess up !!! Yohhhh I feel like screaming they messed up an order now the damn delivery guy came here with 2 big mac meals I spent over R500 for my family wrong meal delivered tried calling McDonald's Florida they don't answer any calls!!!
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Malcolm P
1 reviews | Active since May 2014
4 Oct 2025, 19:58
*********** McDonald's Florida Beacon Isle
Worst McDonald's in the Westrand, they operate as a cartel no consequence for any of the wrong doing as a customer you left frustrated and irratated in the drive thru they got my order wrong and didn't pack in items to rectify my mistake they offered me 4 nuggets and a kiddies juice for items not packed in and messing up a order from a regular to a large !!! I went to the store they laughed and were disoriented and were not willing to assist or rectify my mistake instead made me made and said they must call a manager but they where managers on duty ! Still have my slip for this mistake Today 04/10/2025 !! I order on Mr Delivery to the value of R563 and they pack the wrong order for the delivery guy they gave him 2 big mac meals he himself is confused and just said Florida McDonald's gave him the wrong order and asked me what must he do as if I must accept 2 big Mac's and I ordered food for a family of 5 !!! Geez McDonald's gets away with ****** poor service weak management i been done in 3 times and nothing ever happens no calls from management they take ur money mess up the order don't deliver the food give wrong orders and they jusy keep laughing all the way to the bank while a customer is left frustrated! McDonald's please train ur McDonald's staff especially your management team at Florida McDonald's they laugh and make you seem petty when you frustrated due to their staff mistakes when you get there the staff speak in vanac and say you taking chances I left there once so humiliated when they laughed and said they will give me a kiddies juice and 6 nuggets for the mistake but I had enough of this bully tactics this Florida McDonald's is *********** and always mess up an order you don't even want to deal with management they have no sympathy for ur frustration about their mess up !!! Yohhhh I feel like screaming they messed up an order now the damn delivery guy came here with 2 big mac meals I spent over R500 for my family wrong meal delivered tried calling McDonald's Florida they don't answer any calls!!!
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